Terms of service
Terms of Service
Last Updated: [Insert Date]
OVERVIEW
Welcome to The Trim Mate. Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to The Trim Mate.
The Trim Mate operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to deliver these Services to you.
These Terms of Service (“Terms”), together with any policies referenced herein, including our Privacy Policy, govern your access to and use of our Services.
Please read these Terms carefully, as they contain important information regarding your legal rights, including warranty disclaimers and limitations of liability.
By visiting, browsing, or purchasing from our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not access or use our Services.
SECTION 1 – ACCESS & ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your place of residence, or that you have given consent for any minor dependents under your supervision to use the Services on your devices.
To access certain features or make a purchase, you may be required to provide accurate and complete information, including billing, shipping, and payment details. You represent and warrant that all information provided is current, accurate, and authorised.
You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted under your account. Accounts may not be transferred, sold, or assigned to any other person.
SECTION 2 – PRODUCTS & DESCRIPTIONS
We make every effort to accurately display our products. However, colours, finishes, or appearance may vary due to device screens and settings.
We do not guarantee that product appearance or quality will meet personal expectations beyond what is described. All product descriptions, pricing, and availability are subject to change without notice at our sole discretion.
We reserve the right to discontinue any product or limit quantities sold to any individual, household, or geographic region.
SECTION 3 – ORDERS & ACCEPTANCE
By placing an order, you are making an offer to purchase. All orders are subject to acceptance by The Trim Mate.
We reserve the right to refuse or cancel any order for any reason, including but not limited to availability issues, pricing errors, or suspected fraud. An order is not accepted until payment is processed and confirmation is issued.
Once accepted, orders may not be cancelled. If an order is modified or cancelled, we will attempt to notify you using the contact details provided.
All purchases are subject to our Return, Refund & Warranty Policy.
Products are sold for personal use only and may not be resold or exported for commercial purposes.
SECTION 4 – PRICING & BILLING
Prices are subject to change without notice. The price charged is the price displayed at checkout at the time of purchase.
Prices do not include shipping, taxes, customs, or import charges unless explicitly stated.
You agree to provide valid and accurate payment information and authorise us to charge the payment method used for the full order amount, including applicable fees.
SECTION 5 – SHIPPING & DELIVERY
All delivery times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control.
Risk of loss and title pass to you once the order is handed to the shipping carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this website, including trademarks, logos, text, images, videos, graphics, and design elements, is owned by or licensed to The Trim Mate and protected by applicable intellectual property laws.
You may use the Services for personal, non-commercial purposes only. Any reproduction, modification, distribution, or commercial use without prior written consent is strictly prohibited.
All rights not expressly granted are reserved.
SECTION 7 – OPTIONAL THIRD-PARTY TOOLS
We may provide access to third-party tools or services that we do not control or monitor. These tools are provided “as is” and “as available” without warranties or endorsements.
Use of third-party tools is entirely at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for their content, accuracy, or practices. Accessing third-party sites is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
The Trim Mate is powered by Shopify. However, all purchases are made directly with The Trim Mate.
Shopify is not responsible for any aspect of transactions between you and us. You release Shopify and its affiliates from all claims arising from purchases made through our store.
SECTION 10 – PRIVACY
Your use of the Services is subject to our Privacy Policy. Shopify may also collect and process data to provide hosting and related services.
SECTION 11 – FEEDBACK & REVIEWS
By submitting feedback, reviews, or content, you grant The Trim Mate a perpetual, royalty-free, worldwide license to use, reproduce, modify, and publish such content for any purpose.
You confirm that your feedback does not violate any third-party rights or laws.
SECTION 12 – ERRORS & OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions at any time and to cancel orders affected by such errors.
SECTION 13 – PROHIBITED USES
You agree not to use the Services for unlawful, abusive, fraudulent, or harmful purposes, including but not limited to violating laws, infringing intellectual property, transmitting malware, or engaging in deceptive practices.
We reserve the right to suspend or terminate access for violations.
SECTION 14 – TERMINATION
We may terminate or restrict access to the Services at any time without notice. Obligations incurred prior to termination remain enforceable.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available”, without warranties of any kind, except as expressly stated. We do not guarantee uninterrupted or error-free operation.
Some jurisdictions do not allow certain warranty exclusions; in such cases, exclusions apply to the maximum extent permitted by law.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, The Trim Mate shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless The Trim Mate, Shopify, and their affiliates from any claims arising from your breach of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision is deemed unenforceable, the remaining provisions remain valid and enforceable.
SECTION 19 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and The Trim Mate and supersede all prior agreements.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without our consent. We may assign these Terms without restriction.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of Australia, and you submit to the exclusive jurisdiction of Australian courts.
SECTION 22 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services constitutes acceptance of the revised Terms.
SECTION 23 – CONTACT INFORMATION
For questions regarding these Terms, contact us at:
The Trim Mate
Email: info@thetrimmate.com.au
Address: 1 / 132 Prospect Rd, Prospect SA
Phone: